PMI Philippines Chapter

Breakfast Forum

Topic: PMO: Best Practices and Challenges

Date: December 10, 2015

Venue: Mom & Tina's Restaurant, Makati City

CHALLENGES OF PMs

  • How to inform// influence others who are not knowledgeable in PM?  This includes intercompany and intra-company relationships.
  • How to make people realize and appreciate the value delivered by the project.
  • How to handle stakeholders, especially when you need to deal with politics and culture.


BEST PRACTICES FOR PMO’s

  • Have a knowledge portal to “set-up” and define the processes.
  • Drumbeat meetings to ensure projects are regularly reviewed.
  • Separate the technical and PM tracks so that individuals can focus.  Also, both are very different competencies.
  • Centralized project/ portfolio management systems.
  • Ensuring the business strategy translates to the IT strategy and then links to programs and projects.
  • Making the project status visible to management.  This can be done manually (via a Project War Room) or automated (using Portfolio Management Software)
  • To help develop new PMs, what is helpful is if the processes and templates are documented and readily available.  It also helps to have a buddy system during onboarding.


NOTES/ MORE INFORMATION

  • Several participating companies are aligning their processes to ISO.  This means that each project needs to meet the basic ISO requirements (ex: customer validation, requirements signoff, planning documents, etc).
  • Different scope of the PMO for different companies.  Some PMO’s include portfolio and centralized finance management / resourcing processes.
  • While global standards are used as a framework, there is process customization done to ensure that only the relevant PM processes are adopted.


KEY LEARNINGS/ FEEDBACK

  • Learned about the importance of good project visibility (Red, Amber, Green)
  • Learned that for some companies, there are really dedicated resources to help improve PM Practices.
  • Was reminded about helpful practices.  Reminded that while we are in different companies, we still follow the same PM Principles.
  • Appreciated the open-ness of the environment. People shared stories and we really learned from each other.


SUGGESTED FUTURE TOPICS

  • Stakeholder Management
  • What tools are being used by different companies
  • Industry discussion or Domain discussions
  • Suggestion to be more specific on the discussion topic (or put definitions)


KEY INSIGHTS/ FUN FACTS

  • All participants are ladies, and most started as “accidental Project Managers”
  • Participants have different levels of PM experience, ranging from being new…to being very seasoned PMs.